AI Across the D365 Ecosystem
While Sales is a key focus area, our AI implementations extend across the D365 platform to create enterprise-wide intelligence:
Customer Service: AI chatbots, case deflection tools, and smart case routing that
reduce wait times and improve CSAT.
Finance: Intelligent invoice matching, fraud detection, late payment prediction, and
budgeting recommendations based on real-time data.
Supply Chain Management: Demand forecasting, inventory optimization, and production
automation using machine learning models.
Field Service: Predictive maintenance scheduling, technician assignment automation, and
resource optimization with AI-driven insights.