Microsoft CRM Support

In a tech-driven world with fierce global competition, enterprises need expert solutions to tackle future challenges and achieve tangible business results. Join forces with D365 Labs for a competitive edge and optimal outcomes.

Basic Plan
  • 30 Hours per month support/customization included
  • 2 business days SLA
  • Email support
  • Setting up CRM/basic data import
  • Trouble shooting
  • Help in setting up Dashboards and Charts
  • How to question on CRM
  • Customization of Reports
  • Basic Workflow setup
  • Form/View Customization
  • Setting up Email to Case
  • Email Synchronization in Dynamics CRM
  • Integration with SharePoint
Standard Plan
  • 40 Hours per month support/customization included
  • 1 business days SLA
  • Email support
  • Setting up CRM/basic data import
  • Trouble shooting
  • Help in setting up Dashboards and Charts
  • How to question on CRM
  • Tips and tricks for using MS CRM 
  • Customization of Reports
  • Workflow setup
  • Setting up Email to Case
  • Email Synchronization in Dynamics CRM
  • Integration between SharePoint to MS CRM
  • Marketing automation
Premium Plan
  • 60 Hours per month support/customization included
  • 4hours  SLA response during working days
  • Email support
  • Setting up CRM/basic data import
  • Trouble shooting
  • Help in setting up Dashboards and Charts
  • How to question on CRM
  • Tips and tricks for using MS CRM
  • Customization of Reports
  • Basic Workflow and Form customization
  • Setting up Email to Case
  • Email Synchronization in Dynamics CRM
  • Integration between SharePoint to MS CRM
  • Marketing Automation
  • Scheduled Help/support via Screen Sharing
  • Chat Support for Critical issues